Terms & Conditions
Last updated: May 15, 2026
These Terms and Conditions ("Terms") govern your use of the LoveCo mobile application ("App") operated by LoveCo ("we", "our", or "us"). By downloading, installing, or using the App, you agree to be bound by these Terms.
1. Eligibility
You must be at least 13 years old to use the App. By using the App, you represent that you meet this age requirement. The App is designed for couples aged 18 and older.
2. Account Registration
To use the App, you must create an account using Sign in with Apple or email authentication. You are responsible for maintaining the security of your account credentials and for all activities that occur under your account.
You agree to provide accurate information during registration and to keep your account information up to date.
3. Couple Pairing
The App allows you to pair with one partner using a unique pairing code. By pairing with another user, you consent to sharing your heartbeats, moods, habits, plans, daily prompt answers, async game responses, Together feed events, and other couple data with that partner. You can unpair at any time through the App's settings.
When you pair, eligible data from your solo use of the App is migrated into your shared couple space. Today's daily prompts are reset to a fresh shared question so both partners answer the same prompts going forward.
4. Subscriptions and Payments
Free Tier
The App offers a free tier with the following per-day limits:
- 1 heartbeat of each type (drawn, photo, note) — lifetime, not per-day
- 1 daily prompt slot per day (text, photo, or heartbeat mode — one of the three) past your first day
- 1 habit and 1 plan total
- 1 free play of each single-player game pack; multiplayer games require Premium
Premium users receive unlimited access to all features.
LoveCo Premium Subscription
LoveCo Premium is an optional subscription that unlocks unlimited heartbeats, all three daily prompt modes per day, unlimited habits and plans, every async game pack, and all widget styles. Subscription options include:
- Yearly: $39.99 per year with a 7-day free trial for new subscribers
- Weekly: $6.99 per week (no trial; recurring weekly billing)
2-for-1 Model
When one partner subscribes to LoveCo Premium, the Premium benefits are automatically shared with the paired partner at no additional cost. If the subscribing partner cancels and the subscription lapses, both partners revert to the free tier.
Auto-Renewal
Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period. Your Apple ID account will be charged for renewal within 24 hours prior to the end of the current period at the same price.
Free Trial
The yearly subscription offers a 7-day free trial for new subscribers. The trial automatically converts to a paid yearly subscription unless cancelled at least 24 hours before the trial ends. The weekly subscription does not include a free trial. Any unused portion of a free trial is forfeited when you purchase a subscription.
Managing Subscriptions
You can manage or cancel your subscription at any time through your device's Settings > Apple ID > Subscriptions. Cancellation takes effect at the end of the current billing period.
5. User-Generated Content
You retain ownership of all content you create within the App, including heartbeats (drawings, photos, and messages), text, and uploaded photos ("User Content"). By using the App, you grant us a limited license to store, transmit, and display your User Content solely for the purpose of providing the App's services to you and your partner.
You agree not to create or share content that is:
- Illegal, harmful, or threatening
- Harassing, abusive, or invasive of another's privacy
- Infringing on intellectual property rights
- Spam or unauthorized advertising
6. Acceptable Use
You agree to use the App only for its intended purpose as a couples communication and relationship-building tool. You agree not to:
- Use the App for any unlawful purpose
- Attempt to gain unauthorized access to other users' data or couple spaces
- Interfere with or disrupt the App's services
- Reverse engineer, decompile, or disassemble the App
- Use automated systems or bots to access the App
- Impersonate another person or misrepresent your identity
7. Intellectual Property
The App, including its design, features, code, and branding, is owned by LoveCo and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works based on the App without our written consent.
8. Account Termination
You may delete your account at any time through the App's Profile settings. We reserve the right to suspend or terminate your account if you violate these Terms or engage in harmful behavior.
Upon account deletion, your personal data will be removed in accordance with our Privacy Policy. Active subscriptions should be cancelled separately through Apple's subscription management.
9. Disclaimer of Warranties
The App is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that the App will be uninterrupted, error-free, or completely secure. We are not responsible for any relationship advice or outcomes resulting from use of the App.
10. Limitation of Liability
To the fullest extent permitted by law, LoveCo shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the App, including but not limited to loss of data, loss of revenue, or emotional distress.
Our total liability for any claims arising from your use of the App shall not exceed the amount you paid to us in the 12 months preceding the claim.
11. Indemnification
You agree to indemnify and hold LoveCo harmless from any claims, damages, losses, or expenses arising from your use of the App, your violation of these Terms, or your violation of any rights of another user.
12. Changes to These Terms
We may update these Terms from time to time. We will notify you of significant changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the App after changes are posted constitutes acceptance of the updated Terms.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law provisions.
14. Apple-Specific Terms
If you access the App through the Apple App Store, you acknowledge that:
- These Terms are between you and LoveCo, not Apple
- Apple has no obligation to provide maintenance or support for the App
- Apple is not responsible for any product warranties or claims related to the App
- Apple is a third-party beneficiary of these Terms
15. Contact Us
If you have questions about these Terms, please contact us:
- Email: [email protected]
- Support page: loveco.app/support